Welcome to This Is Vegas, our online casino. Open an account, claim your first-deposit offer and choose between real-money play and free fun-money games.
Your first deposit is matched with our 200% welcome bonus. Register your account, go to the cashier page, click on claim a promotion and select the welcome bonus. To play with a promotion, make sure to claim your promotion before making a deposit.
Free bonuses and deposit bonuses are there to extend your game time and cannot be withdrawn. When you withdraw, bonus amounts are deducted by the casino before the withdrawal is sent. Bonus money helps generate winnings but is not part of them and is treated as non-withdrawable. During the payout process our withdrawal manager takes it out, so the bonus is deducted from the winnings and never reissued to your account. Unless we specify otherwise beforehand, bonuses carry a wagering requirement that must be completed before you can withdraw. A bonus of 200% or more claimed with any deposit has a maximum cashout of 10x the deposit amount.
Each promotion is valid only for the period specified in the offer itself, as posted on our website or in our communications to you. You are responsible for knowing the details of any bonus you request or receive, including its wagering requirement and restricted games. If you wager on restricted games with a bonus that does not allow them, we may cancel any withdrawal and confiscate any winnings. While a promotion is active, certain games are temporarily unavailable, and completing or cancelling the promotion unlocks all games again.
If you prefer not to play with a bonus, tell us before starting to play with it. Our support team will reverse an unwanted bonus by email, telephone or live chat as long as you have not begun to play. Once a bonus is received and a wager of any amount is made, the bonus has to be played all the way through until the balance is zero or the wagering requirement is complete.
Players from Denmark, China, Japan, Poland and Israel follow separate wagering requirements for our promotions, which are set out in our promotions terms and conditions. We may change, add to or remove from our terms at any time without prior notice, and not knowing a rule is not a valid reason for breaking it. We may also withhold depositing or withdraw any credits or bonuses at our discretion, and we can amend or withdraw a promotional programme whenever we choose.
Free bonuses, such as comps, free chips, converted comp points and other non-deposit bonuses, let you play free of charge. They have a different wagering requirement from other bonuses and a fixed withdrawal limit of no more than 50 credits, which is 50 $, €, £ or AUD or 500 ZAR. Any balance above that limit is non-withdrawable and is cleared. Each player can withdraw winnings from a free bonus only once in their gaming lifetime unless the casino manager specifically approves otherwise. Free chips have a wagering requirement of 20x to 60x unless otherwise specified.
If you have never made a deposit and want to withdraw a free chip win, you first need one successful minimum deposit of 15.00 $, €, £ or AUD or 150 ZAR. That deposit cannot be withdrawn, and if it is added to an existing pending withdrawal, the amount is deducted from the total. If you have deposited before, you need a deposit within the last 30 days for the free chip withdrawal to be approved, and the same rule on pending withdrawals applies to that deposit.
A free bonus player is someone who plays only free bonuses before making a first deposit. During the first 30 days after registration, such a player can withdraw winnings from their first three free bonuses. After three bonuses or after 30 days from registration, funds from a free bonus are not cashable and are taken off the balance or the withdrawal. A player who has not added funds for 30 days or more is also treated as a free bonus player and cannot withdraw winnings from free bonuses or cash we grant, since that possibility is reserved for our active players only.
Once you have played down a wagering requirement, we may adjust the balance to the maximum withdrawal amount allowed and clear any extra balance. Where a player is not eligible to make a withdrawal, we may clear winnings and balance once wagering is met. Mixing a balance of free play with a balance of real play is not allowed, and if you deposit on top of a free chip balance, the playable balance you had before depositing is treated as free play under the free play rules.
Your deposit is put aside while you play your free spins and is returned to your balance when the free spins complete.
With our 100% Cashback Insurance, speak with a support agent once your balance has finished and they will add your real cashback to your account. For table-game cashback, once you have played your funds and the house has won, tell our support agents you want the cashback and they will add the money to your balance.
Our next-day cashback gives you up to 30% on all your deposits during the promotion period. Next day, the cash is right in your account. The cashback conditions below apply to it.
All cashback promotions carry a wagering requirement of 1x, and you cannot withdraw a cashback bonus until the cashback sum is wagered in full. Cashback money is treated as non-withdrawable, all cashback money is restricted to a maximum withdrawal limit of 10x the cashback amount, including cashback awarded as gifts, comps or free chips, and we may deduct cashback money from a pending withdrawal. Cashback won from a tournament prize, raffle prize or Special Promotion has a maximum withdrawal limit of 2x the cashback bonus with the same 1x wagering requirement. Special Promotions include all bonuses of 200% or more and cashback insurance of 75% or more. Special Bonuses, a separate category, cover any bonus at that same 200% level as well as cashback bonuses of 100% or more. Players with a pending withdrawal or a balance over 100 $, € or £ do not qualify for tournament prizes, raffle cash, cashback from an ongoing cashback promotion or any other special promotion from our Promotions Team.
Our comp points rewards programme is automatically available to all real money account holders, and every bet you place earns points. To be eligible you need at least one deposit, and all depositing and eligible players claim comp points on real money wagered. Accumulate 1000 comp-points to redeem them for 1 €, £ or $, which equals one credit. Points are redeemed in even groups of 1000, so sometimes not all of your points are redeemable. Credits from comp points carry no wagering requirement, and their withdrawal limit is 10 times the converted amount up to a maximum of 300 €, $, £ or AUD, with any remainder treated as non-withdrawable and deleted from your balance. Converted comp points also count as free bonuses, so the free bonus rules above apply to them as well.
Our refer-a-friend programme follows our general terms. When you submit a friend's given name, surname and email address, both of you consent to its terms, and your friend agrees to their data being supplied by you and to receiving an email from us inviting them to open a real player account. Players using the same computer or registering from the same IP address cannot take part, the friend must not already be a member, and the email address must not belong to a current player or match yours. Your friend must sign up for a real money account and deposit at least 25 $, € or £, and both of you receive the bonus only after that deposit and after we have verified the submitted details, allowing 48 hours for it to reach your real player accounts. Once your friend has deposited at least $25 and made a few wagers, a $25 Refer a Friend bonus appears in the list of promotions in the cashier, and you click Claim to add it to your account.
Every deposit of 25 earns one raffle ticket. Tournament, lottery and game prizes have a withdrawal limit of 2 times the amount received, and any funds above it are non-withdrawable and removed from your balance.
Our lobby is organised into Slots, Live Games, Table Games, Video Poker, Scratch & Win, Crash Games and Specialty Games, with New Releases, Featured Games, Top Picks and Exclusives to help you find something fresh.
We have a free money mode, and you can play in it for as long as you like. If a game is new to you, try it with fun money before you play for real. In fun money mode, click the Cashier button in the lobby or inside any game, choose set balance and enter the balance you want. The rules of every game are available through its help facility.
Register online to play for free or with real money. Your username needs 4 to 12 characters and your password at least 8 characters, both without spaces. After registration you receive a player account number, and you need it together with your password every time you want to play. If you have forgotten your password, use the link on the login screen and we will email a new one to the address in your account profile. A new password must be different from your current one.
We permit only one casino account per person, household, IP address, email address or computer, and having a linked account may lead to its closure and the forfeiture of any winnings. Only the registered account holder may log in and play, the account is not transferable, and use by another person breaches our rules and is grounds for terminating the account and forfeiting its winnings. Anyone else who wants to play must open their own account. Keep your account number and password confidential, because any third-party involvement in your account breaks our agreement and we are not liable for losses caused by sharing them.
When you open an account, for fun or real play, you guarantee that all information you submit is authentic and accurate. If we find that information is false, we may suspend the account and all related cash-ins until we are satisfied it is genuine, and knowingly giving false or misleading information may also lead to forfeited winnings and suspension or termination of the account. We may request a Security Verification Form at any time, and if it is not returned with the required personal identification within 30 days of our request, the account risks suspension and possible forfeiture, with any account funds resolved at our discretion.
If you do not log in for 120 days or more, or go 120 days without a single bet, we are entitled to the balance in the account and the sum is forfeited. If you later want to withdraw that amount, we review each request separately and keep the right to apply this rule.
Using electronic, mechanical, robotic or other devices to make playing decisions automatically is forbidden, and if we detect it we may ban the player from future promotions or play, confiscate net winnings and share the details with a casino-industry database of restricted players. Where we have reasonable grounds to suspect collusion, syndication or fraud, we may suspend the account pending investigation, withhold all or part of the balance, close it permanently and recover winnings, payouts or bonuses affected by collusion, syndicate advantage play, exploiting a fault or error in our or third-party software, fraud or collusion at another gaming business, fraudulent chargebacks or denied transfers, or automated play software such as bots and simulation tools.
If a player is found cheating or engaging in fraudulent or abusive conduct for an unfair advantage, including collusion, money laundering, bonus abuse, exchange-rate manipulation, exploiting software bugs or using unauthorised automated systems, we may void bets and withhold or confiscate winnings and balances obtained that way. We may deny winnings and close accounts of players designated as bonus abusers who play no-risk or low-risk strategies to withdraw money, players who systematically use betting systems such as Martingale to beat us instead of playing for personal entertainment, and players whose details appear blacklisted in our casino-industry security database, while legitimate stake progression systems such as Martingale do not count as cheating and bring no penalty unless combined with prohibited automation, manipulation or exploitation.
The actions below breach our rules, and the list is not exhaustive. Consequences may include closing the account, confiscating winnings and existing balances, and refusing services, promotions and other offers.
If we learn that any of these happened at another web-based casino, we act accordingly. Winnings are voided where an account has had chargebacks or unauthorised refunds, or is linked to accounts with chargebacks within the inter-casino security network.
If a technical failure or computer glitch occurs, all bets in play may be treated as void, and we are not responsible for losses, wins or other issues it causes. Winnings arising from a malfunction of the software or casino are voided and removed, while any deposits involved are refunded to your account and may be cashed out for the original amount. Funds left in an account at the time of closure cannot be withdrawn, and this includes all pending withdrawals.
We accept a variety of deposit methods, including Visa and Mastercard credit and debit cards, Cashlib and Bitcoin, as well as different web wallets and vouchers. We accept only payments made with the options available in the cashier, and our support team can tell you which methods suit your country of residence best. The minimum deposit is 5 or 10 EUR, or the equivalent in other available currencies, depending on the payment method, and the maximum deposit varies from 200 EUR to 1,000 EUR by method.
Only deposit with a bank account, Visa or Mastercard bank card, payment wallet or other method registered in your own name. If security checks show this rule was broken, winnings may be voided and the original deposit may be refunded to the account it came from. We do not allow players to register credit cards they are not signatories of.
A 3% processing fee is taken on all deposits, and for credit card deposits we reserve the right to charge a fee of 3% to 6.5% for processing. Your deposited funds and winnings are held for placing wagers and for settling any fees or charges you incur with our services. Card deposits can also attract third-party costs from your card company or the card associations, including a foreign transaction fee per transaction charged by card processing banks, usually a percentage of each foreign currency purchase with no minimum or maximum that at times reaches 6 to 8%, and most issuing banks pass it on to their customers. Any fees, taxes, transfer fees or other financial consequences of using our games and services are the player's responsibility alone.
For every Bitcoin deposit, start the Bitcoin deposit process in the cashier and send the bitcoins to the address the cashier gives you, so that the transfer is credited automatically. You are solely responsible for transferring them correctly. We do not process or accept any other cryptocurrency, so funds sent in Bitcoin Cash or any other coin cannot be credited. Any crypto deposit must arrive and be confirmed on the blockchain at the designated wallet address, and a deposit that is later voided or reversed is treated as fraudulent activity, making any previous, ongoing or future withdrawal requests void.
Players in the UK, the US and Australia can currently withdraw winnings through Bitcoin only. When you request a Bitcoin withdrawal, enter your BTC wallet address in the cashier, and we pay only to the wallet registered at the time of the request. We are not responsible for an incorrect address entered by the player, and a payment completed to an address that is not yours because of such an error is not reissued. Crypto withdrawals can be faster but must follow a crypto deposit. Only residents of the United Kingdom may choose British Pounds, and winnings in British Pounds are paid in the same currency only to legal UK residents.
To approve a pending withdrawal we ask for a copy of a valid government-issued photo ID, such as a passport or driving licence, front and back, a recent utility bill showing your name and address as they appear in the account, a copy of each credit or debit card used to deposit, front and back with the middle digits covered, and a signed Card Authorisation Form. If you have used more than one card, submit a separate authorisation form for each card, confirming that you are the authorised cardholder and will honour all purchases you initiate by phone or online. If you used an alternative method such as Neteller or Skrill, the ID and the utility bill are enough. Where you have deposited or withdrawn with an e-wallet such as Moneybookers, Neteller or EcoCard, we may also ask for copies of other transactions showing that e-wallet in use.
The best way to send these documents is to take clear digital pictures and email them to [email protected] with your name and username. Once our Finance department has reviewed and approved them, your name is added to the next available payment cycle, and the withdrawal enters the queue on the next business day. Card depositors need these security documents to cash out, and there may be a waiting period of up to 7 days before the withdrawal is processed. If the documents and information are not submitted within 30 days from the time the withdrawal was requested, this results in the withdrawal being cancelled.
We may request identity documents at any time, before granting any deposit or withdrawal, to validate an account or when we suspect fraud. Our security and fraud controls monitor every transaction, and from time to time we may ask for proof of identity, proof of address, card copies, a signed history of your transactions or purchase declaration forms. Until requested documents have been received and approved, you will not be able to play. Accounts under fraud investigation may be suspended with winnings frozen until the investigation ends, winnings from credit or debit card deposits can be held for up to 12 months in cases of suspected fraud, and possible criminal or suspicious activity may be reported to the appropriate authority. Each card, debit card or e-wallet used to deposit must carry the same first and last name as your account, our security services check this at withdrawal, and a mismatch leads to cancelled withdrawal requests and account closure without exception.
You can submit a withdrawal request at any time. Approval starts once the authorisation process is complete, and every pending withdrawal also needs authorisation from our Fraud department. Timing depends on the withdrawal method you choose and on processor availability. If you have more than one pending withdrawal, the processing time for the next one starts only after the first has been paid.
We generally do not charge our own fees on withdrawals, while withdrawals such as wire, Neteller and direct-to-card carry a transfer fee of 10 to 40 $, € or £ that depends on your location, is set by our payment processor and is absorbed by the player. A fee may also be charged to cover payments made by bank wire or check.
The minimum amount for a withdrawal is 50 €, $, £ or AUD, or 500 ZAR. Unless stated otherwise, and although cashable winnings have no upper limit, we operate a maximum withdrawal limit of 10,000 credits per month and 1,500 credits per withdrawal, with 1 credit roughly equal to 1 €, £, $ or AUD or 10 ZAR. Amounts above the monthly threshold are paid in instalments until the full sum is paid, and this monthly threshold does not apply to progressive jackpots, although the per-request rule does. If you ask for more than 1,500 credits, the rest stays in your account, and once the first withdrawal is approved you can request the next one. You can cancel a withdrawal request while it is still in progress, reverse it and keep playing with those credits, and reversible withdrawals show up in the cashier when you go to make a deposit.
Verified accounts can withdraw up to 1,000 €, $, £ or AUD or 10,000 ZAR per week, while accounts that are not yet verified because no documents have been sent can withdraw up to 500 €, $, £ or AUD or 5,000 ZAR per week. Our highest VIP players can withdraw up to 10,000 €, $, £ or AUD or 100,000 ZAR of their winnings per 14-day period at management's discretion. During periods of high withdrawal volume, we may temporarily reduce weekly withdrawal limits to 500 €/$/£/AUD.
Deposits of 249 USD/Euro/GBP/AUS or less have a maximum withdrawal of 10x the deposit for that play session, with all other currencies pegged to USD. When a withdrawal is approved we apply this 10x rule and correct the amount, and the remaining funds are non-withdrawable and cleared from your balance. Deposit bonuses used during a play session that ends in a pending withdrawal request are also non-withdrawable and can be deducted from that withdrawal.
Every deposit must be wagered at least 1x the sum of the deposit to qualify for a withdrawal, and if it is not, the withdrawal cannot be approved and we may charge any processing fees. Deposits made as part of a promotion follow that promotion's own terms and wagering requirement. You cannot withdraw winnings while a wagering requirement is still attached to your balance, so complete the wagering requirements before making a withdrawal request or the withdrawal may be denied.
In the event of a deposit being cancelled, returned or denied by any payment service or processor, we may refuse or withhold a bonus or winnings. We may reverse any withdrawal over 30 days old because of missing security documents or incomplete verification of the account.
All deposits are final, and no refund can be made once a deposit has been played at our games. Within 24 hours of the original deposit, a refund is possible once your account compliance is completed and approved, in the cases below.
| Refund method | Processing fee in your currency |
|---|---|
| Paper check | 55.00 |
| Single Euro Payments Area wire | 20.00 |
| SWIFT wire | 75.00 |
If a refund is late, check your bank account again, then contact your card company, since posting can take time, and contact us if it still has not arrived. Crypto deposits under $25 cannot be refunded because transaction fees exceed the minimum refund threshold, so the amount is credited to your balance as credits and treated as a deposit under our usual deposit rules. We may also refund transactions based on risk assessments, in which case the deposit is refunded and the equivalent credit is removed from the account.
We are an online casino owned and operated by an incorporated corporation that is licensed and regulated by the Government of Curaçao to operate an online casino, and Curaçao is our licensing jurisdiction. Our player agreement is governed by and construed in accordance with the laws of Curaçao.
Playing with us is restricted to adults. The minimum age depends on local law and on our own age rules, it is your responsibility to know the minimum age allowed in your country, and we may require age verification at any time. Minors are not permitted to play our games, and we track and block minors who try to access our websites. Rules on internet gambling vary by jurisdiction, so make sure you have the right to play where you live before you sign up, because our services are meant only for people living where they may legally be offered.
Players from Afghanistan, Armenia, Azerbaijan, Bangladesh, Belarus, Bhutan, Bulgaria, the Cayman Islands, Costa Rica, Denmark, Estonia, Hungary, Kazakhstan, Kyrgyzstan, the Netherlands, the Netherlands Antilles, Poland, Romania, Singapore, Syria, Turkmenistan and the Virgin Islands may not be allowed to open an account, and such accounts are closed with all game winnings or losses voided. Residents of Curaçao, of the Netherlands and any country forming part of the Kingdom of the Netherlands, of the United States of America and the United States Minor Outlying Islands, of UN-sanctioned countries and of countries blacklisted by the Financial Action Task Force may also be refused registration.
Every member can set their own deposit amount limit. Send a simple written request to our support team and we will set limit amounts on your account. Before choosing, think about how often you play, how long each session lasts and what amount you can accept losing, then set a daily, weekly and monthly limit.
You can contact our support team at any time to take a break for a maximum of six weeks, and during that period we limit your access to your account and to any new account you try to open. From your account you can also freeze it to take a short break for a period you choose. Our self-exclusion programme lets you request cancellation of your membership, and shortly after we receive the request we will block the member’s account.
You can ask our support team whenever you wish to close your account completely. You can also close your account permanently for personal or responsible gaming reasons by closing it manually within our casino software and removing our software from your computer or mobile devices. Funds left at closure follow the rule set out under Your account.
Our trained staff are able to detect compulsive and underage gambling and take appropriate action once they do. On written request, we remove you from our email list. If you need outside help, Gamblers Anonymous, Gambling Therapy and the Global Gambling Guidance Group offer support, and our support team is ready to help with any further questions.
We provide 24/7 support to all our players by phone, chat or email. Click the live chat button to be connected to our support team straight away, or email [email protected]. Our international line is +1 718 732 0154, and we also have lines for France on +33 1 789 00368 and Spain on +34 91 290 1420. Information from chat or email cannot change or revoke our terms, in any dispute our terms take precedence over it, and the final decision on their interpretation rests with us.
A complaint, grievance, technical complaint or dispute must be submitted in writing within five days of the event, and we may decline to address complaints received later. Where there are extenuating circumstances, for example if a player was incapacitated or unavailable, we consider the situation case by case while keeping the five-day deadline available.